Maximise IT Performance & Efficiency
Uncover strengths, fix inefficiencies, and make smarter decisions: backed by data, independent IT benchmarking, and evidence-based insight.
Why IT Performance Matters
Confident decisions come from clear, evidence-based insights.
We help IT and finance leaders gain a clear view of their technology: what’s working well, where performance is falling short, and where the biggest opportunities lie. Our independent assessments highlight gaps, risks, and improvement opportunities, giving you the confidence to make evidence-based decisions.
Without this external perspective, organisations often miss hidden inefficiencies, underperforming suppliers, or overlooked opportunities to improve efficiency. That’s where benchmarking adds real value, bringing data-driven insight to prioritise the right changes.
By combining performance reviews with benchmarking, we shine a light on inefficiencies, support better resource allocation, and ensure IT delivery aligns with business goals.
In today’s digital landscape — with growing cyber security threats and emerging AI opportunities — ImprovIT’s proven frameworks and independent benchmarks give you the clarity to challenge assumptions, improve IT efficiency, and deliver measurable value from your technology investments.
How We Help
Independent assessments that drive smarter IT decisions and better results.
Performance Review
Take a 360° view of your IT organisation. Using our proven frameworks, we highlight strengths, expose inefficiencies, and identify where meaningful IT performance improvements can be made.
Benchmarking
See how you compare. Our IT performance benchmarking covers costs, service levels, and technology performance against peers, giving you evidence-based insights to challenge assumptions and drive change.
Process Assessments
Streamline workflows, reduce risk. Our independent IT process assessments measure against industry standards such as ITIL, COBIT, and CMMI to ensure compliance, efficiency and long-term resilience.
Customer Satisfaction
Measure what matters: user experience. Our detailed IT customer satisfaction surveys reveal how your stakeholders really feel, with clear, actionable insight that strengthen IT’s reputation and impact.
A 360° View of IT Performance Across the Entire Function
Our IT Performance Advisory services deliver a full-spectrum review of your IT landscape. They provide the best way to measure IT performance across Infrastructure, Applications, Networks, Security and more. We assess service levels, maturity of processes, and organisational structure to identify strengths, gaps, and opportunities to align IT with business goals.
Check out our FAQ page for answers to common questions about our services and approach.
Real Results, Backed by Data
Explore how our clients improved efficiency, reduced costs, and unlocked IT value with our guidance.
Setting the Foundations for Digital Transformation
Fact-based planning enabled a future-ready IT model that cut costs and maximised business value.
Validating Value for Money in Outsourced IT Services for Devon & Cornwall Police
Independent market testing confirmed value for money in outsourced police IT — and revealed opportunities for optimisation.
Evaluating IT Consolidation and Shared Services Across Two NHS Trusts
A joint benchmarking study helped two NHS Trusts uncover the true opportunities—and limits—of consolidation, sharing, and outsourcing.
ImprovIT bring true independence & objectivity. Also industry experience – a lot of consultancies talk about this but don’t always provide. That stands out, they bring real experience to the table.